Reviews

HomeStars Reviews

Cleaning – WaterDamage – CCCT
Charlie, Toronto
Review left on 2025-05-20
Water removal recovery service

Fantastic job after a surprise flood in our kitchen. Danial responded immediately and set up drying and dehumidifying equipment the same night so we could minimize the damage. Danial was prompt and attentive, and we especially appreciated his calm demeanor. Would recommend this service.

Reply from 5 Star Cleaning Team:

Thank you, dear Charlie, for your excellent review and kind words. We are so glad that Danial and his water damage restoration team could quickly assist with your flood emergency and that you were pleased with the results. The 5 Star Cleaning team truly appreciates your recommendation and excellent review. All the best.

Sanchit Jain
Review left on 2024-11-11
Water Damage Aid

My bidet caused a leak and extensive water damage. Daniel was prompt and very knowledgeable, and helpful in guiding me through the water damage process. Thank you for all your help. The equipment he used was first-rate and reliable.

Reply from 5 Star Cleaning Team:

Thank you, dear Sanchit, for your excellent review! We are so glad that Danial and his team could quickly assist with your water damage situation and that you were happy with the results. Your recommendation is truly appreciated.

 

Allson, from North york
Review left on 2024-11-05
Great support with our basement flood

When Toronto experienced massive rainfall this past summer, our basement completely flooded. After dialing madly for a water damage restoration company, Danial was the only one who a) returned my call, and b) committed to having a crew on site that evening. He was on time, and he and his crew (including his Dad!) were expert, professional, honest, empathetic, and trustworthy. They pumped our basement, began the restoration work, and cleaned our rugs. Home disasters are quite stressful, and Danial and his team were great partners throughout this process. Highly recommend!

Reply from 5 Star Cleaning Team:

Thank you, Allison, for your fantastic review! We are so glad Danial and his team could quickly assist you with your basement flood. Your satisfaction with our water damage services is our business card. Your recommendation is truly appreciated. All the best.

 

Customer of 5 Star Cleaning
Review left on 2024-09-23
Sewage spill cleaning - outstanding job!!!

Amazing job, quick and professional response from the team! Will use their services again!!

Reply from 5 Star Cleaning Team:

Thank you for your review. We appreciate your trust and communication during this project. 5 Star Cleaning Team

 

HomeOwner
Review left on 2024-09-05
Flooded basemant

We had flooded basement and tried to contact few companies to deal with our situation. 5stardryall was one of the companies that got back to us quickly and gave us a detailed information of what exactly needed to be done and the cost and time involved to take care of our flooded basement. We decided to hire them and they came in in couple of hours as planned. We were very happy with their professionalism and their greater customer services. They knew exactly what to do. The cleaning and restoration result were beyond our expectation. We would recommend their outstanding services to others.

Reply from 5 Star Cleaning Team:

Thank you for your great review and feed back on our water damage restoration services.  We appreciate your recommendation. All the best.

5 star Cleaning Team

 

Customer of 5 Star Cleaning
Review left on 2024-07-26
Basement Reconstruction

They were professional, efficient, and delivered quality work on time. Communication was great, and I recommend their service.

Reply from 5 Star Cleaning Team:

Thank you very much for your positive review! We’re glad to hear that you enjoyed our services, and we appreciate your recommendation. All the best.  5 Star Cleaning Team

Happy Customers

Samantha, G.
amazing services on our Flooded basement

What a great company to turn our nighmare to amazing solution by 5 Star Emergency team, that we thought it is going to cost us arms and legs to get our basement back to normal.  We got back from our vacation to nightmare, where our basement was flooded.  We were panicking and not knowing what to do? Our daughter found 5 Star Cleaning on line, where they had great reviews and online reputation on water damage services,  From the moment we called 5 Star Cleaning to having his crew on site was about an hour.   They were very professional, ready, prepared to work and very pleasant customer services in emergency situation we had.  Danial explained all the details of what is going to be done and what to expect next 4 days while their equipment’s are working to dry the area.  They were available 24/7 to respond to our concern and any question we had.  We were very happy with their amazing customer services, the cost , their ongoing communication,  and we happily recommend them to other in the same emergency situation,

Fred
Wet Rug and Wet Carpet Cleaning in our Flooded Basement

We called Five Star cleaning to clean our wet rug and carpet in basement. When Bob came he explain in details that not only we need the clean the rug and carpet, but also first we have to dry the basement first, get rids off wet under pad then the drying process take place. to prevent any mold and mildew formation later. We agreed, they did all that. We were very happy with the their cleaning services. After 2 weeks of job done, our carpet and rugs are dry and very fresh , no smell or signs of mold. That is why I would like to thank Bob for doing such an excellent job. We recommend them to others.

Andy Sousa
Flooded Basement and Rug Cleaning and Repair Services

We had flooded basement. We called few companies and 5 Star was the first company to respond and with the estimate and cost we were happy. They did amazing job in restoring our stuff and basement, Since we were very happy with their emergency services and customer services we asked 5 Star rug cleaning did clean very well 3 large size, handmade rugs needed to be cleaned since I bought them 7 years ago. The cleaning result was outstanding. They were punctual both on pickup and delivery. they were very polite and great customer services. We were very happy with services and cost. We greatly recommend them to others. Thank you so much for your great cleaning and restoration services.

Joe
Rug cleaning and repair services

Thank you so much Five Star Cleaning for the greatest customer services that we received lately. I should have write this review few days ago, just did not get chance to do so. After few X-mass and New Year parties at my house My rugs and carpets were needed to be clean big time. Based on Five Star cleaning great online reviews and customer satisfaction with no hesitancy I called them up. Honestly, we were very impressed with their in house carpet cleaning and stain removal and also with their rugs cleaning services at their plant. We couple hardly recognize our rugs after cleaning when dropped off, amazingly cleaned and very fresh. We made a deal to get them washed every year after new year, We would recommend their great services to others. Thank you Bob and Sam for your excellent work. Happy new year and all the BEST.

Joel Prussky
Carpet and Sofa Scotch guard and Cleaning

They came 24 hours after being called and did a fantastic and professional job. They are the best at what they do. Their service is topnotch and they always follow up.

Kathy
Flooded Basement, Wet Carpet Cleaning and Restorations

Bob and his crew from 5 Star Flood emergency company were very fast, efficient and professional for taking care of our flooded basement with wet carpets and so on from beginning to end of the project.. They did amazing job in extracting, drying the basement, changing under pad, cleaning carpet, disinfecting and stretching the carpet, Our basement became very clean, dry and fresh, The cost was very reasonable with regards to amount of hard work involved. We appreciate their very dedicated and through job. We for sure recommend their great services in flood and restoration.

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24/7 Emergency Water Damage Restoration

1 hour response time for Toronto or GTA. Free same day estimates and assessment. We work with insurance companies and offer direct billing. Certified and professional technicians!