Five Star Cleaning Logo

Water Classes & Steps


Greater Toronto Area’s #1 Professional 24/7 Waters Categories
Hire Us Today and Spend Less Time Cleaning and More Time Living Your Life!


Five Star Cleaning 24/7 Flood, Water, Fire, Smoke Emergency Clean ups and Restorations is ready to provide you with the best top quality green and professional services both in Residential and Commercial areas in GTA and Toronto areas.

Drying Goals

Use Moisture meter to measure the existing moisture contents of similar non affected area. These readings will establish our drying goals.

Extraction removes water 1,200 times faster than dehumidification. A typical extractor by professional water damage technicians will pull about 25 gallons of water a minute, while the best humidifier will pull about 30 gallons a day. That is a huge difference in drying process, where for every drop of water that you leave behind during extraction, you will need to spend 1,200 times longer trying to evaporate it from the carpet and pads.

There will be dramatic improvement in drying time if the emphasis is put primarily on the complete extraction first. It can reduce the overall job time by days, not hours. Invest the time to affect a through extraction. This would be the first step in success when drying building components, especially when drying those components in place.

5 Star cleaning hours
24/7 Flood Emergency Services GTA

Water Damage Restoration Steps & Classes Of Water

Water Damage Restoration has 3 main steps of as A, B, C.
A. Remove as much water as quickly as possible in a liquid form.
B. Vaporize the remaining moisture as quickly as possible.
C. Remove the vaporized air as quickly as possible.

Water Damage Prevention in Basement

Classes of Water Damage

Class 1: Slow evaporation rate: Water losses that affects only part of a room or area, where minimum moisture is absorbed by material.

Class 2: Fast evaporation rate: Water losses that affect the entire room or carpet and water has picked up walls 12 – 24″.

Class 3: Fastest evaporation rate: Water may have come from overhead, ceilings, walls, insulation, carpet, cushion and sub-floor and the entire area is saturated.

Class 4: Specialty drying situations. These consist of wet materials with very low presence/porosity (hardwood, plaster, brick, concrete, stone, crawlspaces). Typically, there are deep pockets of saturation, which normally require very low specific humidity.

For drying the water damage area we need to know the class of water involved, the size of area affected and the dehumidification option.


We’ve been in the business of water damage restoration for over 34 years.

All of our technicians are certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) program, and are bonded specifically for water damage projects.

5 Star Cleaning has helped thousands of Ontarians get back on their feet after their worst moments of crisis.

We help you with direct payment plans or filing your claim with insurance. We deal with your insurance directly, including speaking directly with your adjuster and billing directly to your insurance to make the process easier for you!

We have all the up-to-date equipment needed to professionally mitigate the damage to your property and to ensure your restoration needs are met.

5 Star Cleaning has a quick response time (under 1 hour throughout Toronto and the GTA) with all the tools necessary to immediately begin your restoration project.

We are a one stop shop for all of your needs, including emergency plumbing, re-construction post-water damage, carpet cleaning, house cleaning, disinfecting and deodorizing, and much more!

In Canada, floods and water damage are some of the highest occurring types of damage to occur to homes. Many accidents and incidents and can lead to water damage, these include burst pipes, flood damage, leaking roof, overflowing appliances, foundation leaks and sewer backups. All of these accidents and incidents are the main cause of property insurance claims. 5 Star Cleaning offers you the best flood clean-up services throughout Toronto and the GTA. 5 Star Cleaning provides water damage restoration services to residents every single day. 5 Star Cleaning offers 24/7 services and guarantees a 1-hour response time from the time of call to your home or business for water damage.

All of our flood and water restoration technicians are certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

In most cases, yes!

We speak to, negotiate and work directly with your insurance company, so you don’t have to!

First, our IICRC certified technicians we will arrive on the scene within 1 hour to meet with you. Our technicians will get right to work, assessing and documenting all of the damage.

We will provide a detailed scope of work and a comprehensive invoice for emergency services and repairs.

Next, we review your insurance policy to help you understand your coverage and what you are entitled to. We will contact your insurance company to help you through the claim process and identify what type of restoration your insurance company covers.

If you opt to pay for the services out-of-pocket, our technicians will provide you with a comprehensive quote and will keep you up to date on any changes.

Following, we will meet with the insurance adjuster on-site to help identify all parts of the loss.

Lastly, we will negotiate with the insurance adjuster to help you get everything they are entitled to and have the full claim paid and covered by insurance (not including the deductible).

You, the homeowner, have the right to choose who will be working on your project. You are entitled to choose the contractor that you want to work with. Insurance companies may try to strong-arm you to use their contractor because it is cheaper on the insurance company and are more likely to accept all of their terms. You are allowed to work any contractor of your choosing and we can help to negotiate the terms that will benefit you the most.

Many homeowners chose to pay for mitigation directly, rather than having a claim put through insurance. One reason may be that a homeowner does not want to increase their insurance rate, or their deductible is too expensive. At 5 Star Cleaning, we work directly with our clients to find an affordable, professional and reasonable plan to restore your water damage. We understand that the cost of water damage restoration may be an unforeseen cost – as a result, we are flexible with payment plans to accommodate homeowners and their financial concerns. Do not hesitate to call us for a free phone, or in person quotation – 4163157562

A technician will access the damages done to your property and discuss the next steps with you. Technicians will provide you with advice you can trust! We will walk you through what steps are needed to fix your problem. We have in house and preferred contractors to guide you towards plumbing issues, reconstruction, house cleaning, carpet cleaning, rug cleaning and others. This is the type of work we do every day! Our quote and assessments will be for direct payment or insurance purposes. If you have any questions, please do not hesitate to call us at 416-315-7562.

5 star cleaning Logo

24/7 Emergency Water Damage Restoration

1 hour response time for Toronto or GTA. Free same day estimates and assessment. We work with insurance companies and offer direct billing. Certified and professional technicians!