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Water Damage Restoration Services


Toronto & Greater Toronto Area’s #1 Professional 24/7 Water Damage Service
Call our 24/7 Number for a Free Consultation and On-Site Quotation


Five Star Cleaning 24/7 Flood, Water, Fire, Smoke Emergency Clean ups and Restorations is ready to provide you with the best top quality green and professional services both in Residential and Commercial areas in GTA and Toronto areas.

Our Water Damage Restoration Process

From the moment our water damage restoration crew arrives you will have an assigned project manager that will assess the flooded areas and create a plan of action. Our crew will immediately empty furniture and belongings and begin the water extraction process. Your project manager will be your one point of contact and he will coordinate between you, the crew and insurance adjuster. After the water extraction the process of removal of any moisture trapped under floors, behind walls and other building materials and belongings begins. We will performing thermal imaging scans along the way to ensure that all moisture has been dried. We will continue with dehumidifying and removing humid air from the property, remove areas of drywall that have been saturated so water doesn’t travel to the rest of the board and properly clean the entire area from debris.

#4 Emergency Water Restoration

Emergency Water Damage Restoration

  • Extract and clean up with the newest method of drying and powerful machines.
  • Remove all necessary wet under pad and more.
  • Apply Anti Microbial agent for preventing mold and mildew formation.
  • Set up equipments like Air Movers and Dehumidifier for drying the area.
  • Restoration & Repair after Drying
  • Install new under pad
  • Stretch existing carpet
  • Fix baseboard, dry wall and paint if needed
  • Super deep carpet cleaning
  • Daily moisture check to make sure all areas are fully dried
  • Storage available for your belongings
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24/7 Flood Emergency Services GTA
Water Damage Prevention

We Guarantee Everything Will Be 100% Dry

A thermal hygrometer is used to monitor temperature and relative humidity. This allows the water damage technician to monitor the amount of moisture in the air and adjust drying equipment accordingly. This practice is called “Psychometry”.


We’ve been in the business of water damage restoration for over 34 years.

All of our technicians are certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) program, and are bonded specifically for water damage projects.

5 Star Cleaning has helped thousands of Ontarians get back on their feet after their worst moments of crisis.

We help you with direct payment plans or filing your claim with insurance. We deal with your insurance directly, including speaking directly with your adjuster and billing directly to your insurance to make the process easier for you!

We have all the up-to-date equipment needed to professionally mitigate the damage to your property and to ensure your restoration needs are met.

5 Star Cleaning has a quick response time (under 1 hour throughout Toronto and the GTA) with all the tools necessary to immediately begin your restoration project.

We are a one stop shop for all of your needs, including emergency plumbing, re-construction post-water damage, carpet cleaning, house cleaning, disinfecting and deodorizing, and much more!

In Canada, floods and water damage are some of the highest occurring types of damage to occur to homes. Many accidents and incidents and can lead to water damage, these include burst pipes, flood damage, leaking roof, overflowing appliances, foundation leaks and sewer backups. All of these accidents and incidents are the main cause of property insurance claims. 5 Star Cleaning offers you the best flood clean-up services throughout Toronto and the GTA. 5 Star Cleaning provides water damage restoration services to residents every single day. 5 Star Cleaning offers 24/7 services and guarantees a 1-hour response time from the time of call to your home or business for water damage.

All of our flood and water restoration technicians are certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

In most cases, yes!

We speak to, negotiate and work directly with your insurance company, so you don’t have to!

First, our IICRC certified technicians we will arrive on the scene within 1 hour to meet with you. Our technicians will get right to work, assessing and documenting all of the damage.

We will provide a detailed scope of work and a comprehensive invoice for emergency services and repairs.

Next, we review your insurance policy to help you understand your coverage and what you are entitled to. We will contact your insurance company to help you through the claim process and identify what type of restoration your insurance company covers.

If you opt to pay for the services out-of-pocket, our technicians will provide you with a comprehensive quote and will keep you up to date on any changes.

Following, we will meet with the insurance adjuster on-site to help identify all parts of the loss.

Lastly, we will negotiate with the insurance adjuster to help you get everything they are entitled to and have the full claim paid and covered by insurance (not including the deductible).

You, the homeowner, have the right to choose who will be working on your project. You are entitled to choose the contractor that you want to work with. Insurance companies may try to strong-arm you to use their contractor because it is cheaper on the insurance company and are more likely to accept all of their terms. You are allowed to work any contractor of your choosing and we can help to negotiate the terms that will benefit you the most.

Many homeowners chose to pay for mitigation directly, rather than having a claim put through insurance. One reason may be that a homeowner does not want to increase their insurance rate, or their deductible is too expensive. At 5 Star Cleaning, we work directly with our clients to find an affordable, professional and reasonable plan to restore your water damage. We understand that the cost of water damage restoration may be an unforeseen cost – as a result, we are flexible with payment plans to accommodate homeowners and their financial concerns. Do not hesitate to call us for a free phone, or in person quotation – 4163157562

A technician will access the damages done to your property and discuss the next steps with you. Technicians will provide you with advice you can trust! We will walk you through what steps are needed to fix your problem. We have in house and preferred contractors to guide you towards plumbing issues, reconstruction, house cleaning, carpet cleaning, rug cleaning and others. This is the type of work we do every day! Our quote and assessments will be for direct payment or insurance purposes. If you have any questions, please do not hesitate to call us at 416-315-7562.

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24/7 Emergency Water Damage Restoration

1 hour response time for Toronto or GTA. Free same day estimates and assessment. We work with insurance companies and offer direct billing. Certified and professional technicians!